Complaints & Queries

Complaints & Queries

For any complaints or queries related to this website, our products, or services, you can contact us anytime.

📱 WhatsApp / Call: 03704931349
📧 Email: purpleparrot.pk@gmail.com

We always try our best to respond to all complaints and queries within 1–2 working days after receiving them.


Defective or Incorrect Products

If you receive a wrong or defective product, please make sure to provide clear and complete evidence so we can resolve your issue quickly. This includes:

• Order receipt or proof of purchase
• Clear pictures of the product
• Unboxing video (if available)

This helps us process your complaint faster and provide a suitable solution.